SAV8 Student Guide Volume II

SAV8 Student Guide Volume II, Courseware, Symantec, Symantec AntiVirus 8.0 CourseWare
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//-->ForSymantecPartnerInternalSymantec AntiVirus 8.0Volume 2Student GuideRevision October 3, 2002Part Number: TM-00033-BStaffTrainingOnlySymantec and the Symantec logo are U.S. registered trademarks of Symantec Corporation.Other brands and products are trademarks of their respective holder/s. Copyright © 2002Symantec Corporation. All Rights Reserved. Any technical documentation that is madeavailable by Symantec Corporation is the copyrighted work of Symantec Corporation and isowned by Symantec Corporation.NO WARRANTY. The technical documentation is being delivered to you AS-IS, andSymantec Corporation makes no warranty as to its accuracy or use. Any use of the technicaldocumentation or the information contained therein is at the risk of the user. Documentationmay include technical or other inaccuracies or typographical errors. Symantec reserves theright to make changes without prior notice.TrademarksForSymantecNo part of this publication may be copied without the express written permission ofSymantec Corporation, 20330 Stevens Creek Blvd., Cupertino, CA 95014.Symantec, the Symantec logo, Intruder Alert, NetProwler, Raptor, VelociRaptor, SymantecDesktop Firewall, Symantec Enterprise VPN, Symantec Enterprise Firewall, RaptorMobile,NetRecon, Enterprise Security Manager, NAV, Norton AntiVirus, Symantec AntiVirus,Symantec Client Security, Symantec System Center, Symantec Web Security, Mail-Gear andI-Gear are trademarks of Symantec Corporation.Windows is a registered trademark of Microsoft Corporation. Pentium is a registeredtrademark of Intel Corporation. Other product names mentioned in this manual may betrademarks of their respective companies and are hereby acknowledged.Printed in the United States of America.10987654321PartnerInternalCopyright NoticeStaffTrainingOnlyTable of ContentsVolume 1Course Agenda................................................................................................................................ xviDay 1.................................................................................................................................... xviDay 2.................................................................................................................................... xviUnit 1 Symantec AntiVirus functionality and components................................................................... 1-1Understanding the Symantec AntiVirus™ solution....................................................................... 1-2Management tasks ................................................................................................................ 1-2Management levels ............................................................................................................... 1-4Installation components............................................................................................................1-6SSC basic management components..........................................................................................1-8Server groups........................................................................................................................ 1-8Types of servers in a server group ......................................................................................... 1-10Client groups ...................................................................................................................... 1-16Types of clients .................................................................................................................. 1-18Network protocols.................................................................................................................. 1-28How Symantec System Center uses IP and IPX ...................................................................... 1-28Planning for network traffic.....................................................................................................1-30Symantec System Center traffic............................................................................................ 1-30Updates to servers .............................................................................................................. 1-30Updates to clients ............................................................................................................... 1-32Server-to-server traffic ......................................................................................................... 1-32Client traffic ....................................................................................................................... 1-34ForSymUnit 2 Installing a Symantec AntiVirus™ server................................................................................. 2-1Preparing to install a Symantec AntiVirus server to Windows NT/2000/XP......................................2-2What is a Symantec AntiVirus server?...................................................................................... 2-2Windows NT servers vs. Symantec AntiVirus servers.................................................................. 2-2Basic Symantec AntiVirus server components .......................................................................... 2-4Basic system requirements for Windows NT/2000/XP servers .................................................... 2-6From which computer should the installation program run? ....................................................... 2-6Lab 2-1:Installing a Symantec AntiVirus server to Windows 2000................................................. 2-9Lab 2-2:Configuring a Symantec AntiVirus server without the SSC console.................................. 2-17Basic rights and permissions required...................................................................................... 2-20Rights to install to Windows NT-based computers .................................................................. 2-20Macintosh volumes not supported......................................................................................... 2-20iiiantecPartnerInternalStaffTrainingCourse Overview........................................................................................................................xiiiIntended Audience ................................................................................................................. xiiiCourse Prerequisites............................................................................................................... xiiiRelated Documentation .......................................................................................................... xiiiConventions........................................................................................................................... xivCourse Description ................................................................................................................. xivCourse Objectives .................................................................................................................. xivOnlyForSymUnit 4 Installing a Symantec AntiVirus™ client .................................................................................4-1Preparing to install a Symantec AntiVirus client..........................................................................4-2What is a Symantec AntiVirus client? ......................................................................................4-2Basic client components and platforms ...................................................................................4-2Preparing to install a Symantec AntiVirus client..........................................................................4-4Basic system requirements.....................................................................................................4-4Rights to install to Windows NT-based computers.....................................................................4-4Rights to install a Symantec AntiVirus client to Windows 98......................................................4-4Client installation options.........................................................................................................4-6Using a NetWare login script ..................................................................................................4-8Using a Windows NT logon script ............................................................................................4-8Force Update and login scripts ...............................................................................................4-8ivantecUnit 3 Understanding the Symantec System Center console ...............................................................3-1Introducing the Symantec System Center (SSC) console..............................................................3-2What is the SSC console?.......................................................................................................3-2What must be installed?.........................................................................................................3-2Lab 3-1:Installing the Symantec System Center console..............................................................3-5Starting Symantec System Center for the first time......................................................................3-8Viewing the SSC interface ......................................................................................................3-8Lab 3-2:Starting Symantec System Center for the first time.......................................................3-11Viewing servers and clients in the SSC console.........................................................................3-16Overview of the console’s left pane .......................................................................................3-16Interpreting the console views ..............................................................................................3-20Lab 3-3:Configuring console views and creating groups..............................................................3-31Setting server and client options from the console.....................................................................3-36How to change options within the console .............................................................................3-36Different options are available at different hierarchal levels .....................................................3-38Implementing your antivirus policy on your clients before clients are installed...........................3-44Lab 3-4:Changing server and client options..............................................................................3-49Exploring the Tools menu of the SSC console............................................................................3-54Tools > Find computer.........................................................................................................3-54Tools > NT Client Install ......................................................................................................3-56Tools > AV Server Rollout.....................................................................................................3-56Tools > SSC Console Options................................................................................................3-58Tools > SSC Console Options................................................................................................3-60Tools > Discovery Service.....................................................................................................3-64Lab 3-5:Using the discovery service.........................................................................................3-67Symantec System Center service.............................................................................................3-70PartnerInternalStaffTrainingInstallation considerations......................................................................................................2-22Welcome screen options ......................................................................................................2-22Select Items screen options .................................................................................................2-24Server Summary screen options ............................................................................................2-26Select Symantec AntiVirus Server Group screen options ..........................................................2-28Server Startup Options screen ..............................................................................................2-30Setup Progress screen options ..............................................................................................2-30Protecting Windows NT cluster servers ..................................................................................2-32Restarting a Windows NT computer remotely .........................................................................2-34Symantec AntiVirus server services .......................................................................................2-34Symantec AntiVirus for NetWare servers...................................................................................2-36Training materials for Symantec AntiVirus for NetWare servers.................................................2-36Symantec AntiVirus™ 8.0OnlyUnit 5 Methods for updating virus definitions files .............................................................................5-1Updating virus definitions files..................................................................................................5-2Why virus definitions files must be updated .............................................................................5-2Methods for updating virus definitions files..............................................................................5-4Virus Definitions Transport Method versus LiveUpdate ..............................................................5-6LiveUpdate advantages and disadvantages...............................................................................5-8How the Virus Definitions Transport Method works.....................................................................5-10Overview.............................................................................................................................5-10NAVEX ...............................................................................................................................5-12File locations ......................................................................................................................5-12Master primary server ..........................................................................................................5-14Primary server and .XDB, .IDB, .VDB and .V?? files.................................................................5-14Secondary servers................................................................................................................5-16Clients ...............................................................................................................................5-16When clients are updated.....................................................................................................5-16One-button update ..............................................................................................................5-18Configuring VDTM..................................................................................................................5-20Default VDTM .....................................................................................................................5-20Lab 5-1:Configuring VDTM......................................................................................................5-23How LiveUpdate works............................................................................................................5-32Overview.............................................................................................................................5-32Continuous LiveUpdate ........................................................................................................5-34Configuring LiveUpdate..........................................................................................................5-36Two methods of LiveUpdate .................................................................................................5-36Internal LiveUpdate servers versus external LiveUpdate servers................................................5-36Configuring servers and clients to use Symantec LiveUpdate servers ........................................5-38Lab 5-2:Configuring servers and clients to retrieve updates from the Symantec site......................5-41Common LiveUpdate configuration tasks ...............................................................................5-46Randomizing update schedules ............................................................................................5-50Lab 5-3:Configuring LiveUpdate tasks......................................................................................5-53Creating an internal LiveUpdate server.....................................................................................5-56Three major steps to creating an internal LiveUpdate server ....................................................5-56Lab 5-4:Installing LiveUpdate Administrator.............................................................................5-59What to do if the download fails............................................................................................5-64What happens when you click the Retrieve button ..................................................................5-64ForSymantecPartnerInternalStaffTrainingInstall from WIN32 folder (VPHOME) on a server ...................................................................4-10Installation using Packager.exe .............................................................................................4-10Installation using Packager...................................................................................................4-11NT Client Install from the SSC console Tools menu ................................................................4-12Using the Web-based installer ..............................................................................................4-14Install from CD ...................................................................................................................4-14Using IntelliMirror on Windows 2000 computers ....................................................................4-14Lab 4-1:Installing a Symantec AntiVirus client..........................................................................4-17Installation considerations......................................................................................................4-22Installing a Symantec AntiVirus client before installing a Symantec AntiVirus server ..................4-22Moving clients from one parent server to another ....................................................................4-22Registry keys and services locations.........................................................................................4-24Files and registry keys added during client installation ............................................................4-24The services of a Symantec AntiVirus client ...........................................................................4-24Symantec AntiVirus and terminal servers..................................................................................4-26Finding information on Symantec AntiVirus on terminal servers ...............................................4-26Onlyv [ Pobierz całość w formacie PDF ]
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